Good Morning Advising Community,
Just to clarify, please disregard the attachment to the initial e-mail. Advisors are not withdrawing students at their desktop.
Let me know if you have any questions.
Happy Orientation Tuesday - Sylvia
From: advising-bounces@lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu]
On Behalf Of advising@lists.sis.utsa.edu
Sent: Tuesday, July 18, 2017 7:44 AM
To: advising@lists.sis.utsa.edu
Subject: [Advising] FW: Before First Day of Class Withdrawal Change
FYI - Sylvia
From: Ginnifer Cie Gee
Sent: Monday, July 17, 2017 5:01 PM
To: Barbara Smith <Barbara.Smith@utsa.edu>; Angelica Barrera <angelica.barrera@utsa.edu>; Jackie Loden <Jackie.Loden@utsa.edu>;
April Lawver <April.Lawver@utsa.edu>; Monica Glover <Monica.Glover@utsa.edu>; Lona George <Lona.George@utsa.edu>; Diana Howard
<Diana.Howard@utsa.edu>; Sylvia Mansour <Sylvia.Mansour@utsa.edu>; Cynthia Rodriguez (Life & Health Sci) <Cynthia.Rodriguez1@utsa.edu>;
Patricia Gonzalez (Cosae) <Patricia.Gonzalez@utsa.edu>; Olga San Miguel <Olga.SanMiguel@utsa.edu>; Sabina Bhattathiry-Kapoor <Sabina.Bhattathiry-Kapoor@utsa.edu>;
Colin Howlett <Colin.Howlett@utsa.edu>; Pamela Jones <Pamela.Jones@utsa.edu>
Subject: Before First Day of Class Withdrawal Change
All,
There has been a
slight change in how students drop all their classes before school begins. Currently, there are two ways a student can remove all courses and receive a 100% refund. (1) drop all classes one by one on ASAP which results in an EL code with DC for all
the classes (2) click the withdrawal button which results in a WS code and WS for all classes. Option 2 was causing an error in how students were reported to the National Student Clearinghouse which could result in an audit finding. Option 2 was also making
a student run into difficulties if they changed their mind and wanted to re-register.
Now, option 1 is the only option.
I have attached a guide (if you withdraw a student from the desktop). ASAP has also been changed (see below). After the first day of class, then we start using the WS code and
students hit the withdrawal button.
Summer does not change. Feel free to ask questions.

Cié Gee,
Ed.D
Director of Registration and Records
Office of the Registrar
The University of Texas San Antonio
(210) 458-7552
