From: Degree Works
Sent: Thursday, December 14, 2017 1:54 PM
To: Tamala Boyd <Tamala.Boyd@utsa.edu>; Degree Works <DegreeWorks@utsa.edu>
Cc: Connor McBrearty <Connor.Mcbrearty@utsa.edu>; Heather Finkel <Heather.Finkel@utsa.edu>; Maria Villarreal (DT Advising) <Maria.Villarreal@utsa.edu>; Monica Glover <Monica.Glover@utsa.edu>; Susie Saucedo <Susie.Saucedo@utsa.edu>
Subject: RE: Degree Works Down after 5pm

Hi Tam,

We are aware of the issue and have already reported it to OIT.  We are trying to keep it from happening again.

Thank you for notifying  us.

Regards,

Amanda Garcia

Program Coordinator
Advising Technology

University of Texas at San Antonio

210-458-6519 (phone)

From: Tamala Boyd
Sent: Wednesday, December 13, 2017 5:19 PM
To: Degree Works <DegreeWorks@utsa.edu>
Cc: Connor McBrearty <Connor.Mcbrearty@utsa.edu>; Heather Finkel <Heather.Finkel@utsa.edu>; Maria Villarreal (DT Advising) <Maria.Villarreal@utsa.edu>; Monica Glover <Monica.Glover@utsa.edu>; Susie Saucedo <Susie.Saucedo@utsa.edu>
Subject: Degree Works Down after 5pm

Good Afternoon,

Degree Works has gone down the last three days around 5:10pm.  Will this be a common occurrence such as daily maintenance and is there an expected return time?  Or is this another type of issue?

Thanks,

Tam

Tamala D. Boyd

Academic Advisor

The University of Texas at San Antonio
Downtown Advising Center
501 W. César E. Chávez Blvd., Buena Vista Bldg 1.304
San Antonio, TX 78207
Phone: 210.458.2550
Fax: 210.458.2575

Downtown Advising: https://www.utsa.edu/advise/downtown.html

Frequently Asked Advising Questions: http://www.utsa.edu/advise/students-faq.html

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