Hello all,

There are two known issues with exceptions no longer being enforced in Degree Works. We have figured out one and are looking in to the other.

As you read this, we are working on rectifying Degree Works records for those affected. We apologize for the inconvenience this is causing you and the students.

What to do in the meantime:

If you come across a student who had an exception in place but it is no longer being enforced, you have a couple of options:

1) If the course is a transfer course you can add the appropriate core or AIS code in SHATRNS. This should correct DW. Additionally, the email I sent the other day about adding AISW or 030W in SGASADD is still in effect as well. Feel free to still follow those instructions if you would like. If you do not or if there is some non-usual situation…

2) You can send us an email and we will take care of it. If you go this route please send an email to DegreeWorks@utsa.edu with the following:

Subject Line: Unenforced Exception ß Please use this in subject line so we can narrow in on these quickly

Body of Email: Student Name, Banner ID, course and the requirement the course should count towards.

                        Example: Rowdy Roadrunner

                                          @01234567

                                          PSY 1013 for AIS

How do you know if an exception was in place but is no longer being enforced?

Any student that has an exception will have a box at the very bottom of the Degree Works screen. You will see the exceptions that have been placed on the student’s record (that have not been deleted). There is a column to let you know if that exception is being enforced or not.

Thank you for your patience and please feel free to send an email to the Degree Works email (DegreeWorks@utsa.edu) if you have any questions. If you prefer the phone, you can call me at x6519.

Sincerely,

Amanda Garcia

Program Coordinator
Undergraduate Studies Support and Technology Services

University of Texas at San Antonio

210-458-6519 (phone)