Sent on behalf of UTSA Student Affairs – Division of Enrollment Services

Updates on the One Stop Enrollment Center

The One Stop Enrollment Center provides the front-line customer service for Undergraduate Admissions, Financial Aid and Scholarships, and Registrar. We have locations at both the Main Campus and Downtown Campus as well as a call center that students call to ask questions.

Due to increasing student demand at the Main Campus location paired with decreasing student traffic at our Downtown Campus location (FS 1.500) in the past several years, we have adjusted the staffing and hours of operation to properly accommodate both locations.

New Downtown One Stop Hours of Operation:

Mon – Fri

9 a.m. - 12 p.m.

1 p.m. - 5 p.m.

We will consistently have one (1) person available at the Downtown Campus location to answer student questions and take in paperwork throughout the summer. Students in need of more in-depth help are welcome (as they are now) to make an appointment with one of our Senior Counselors by calling 210-458-7169 or they can make appointments via Skype. They can also always contact the One Stop call center at 210-458-8000 (or toll-free 800-669-0919) between 8 a.m. - 5 p.m.

Updates on the Welcome Center

The Downtown Welcome Center has closed its store front. Any admissions questions can be addressed at the One Stop Enrollment Center at the Downtown Campus. The UTSA Welcome Center is still offering tours at the Downtown Campus. Visitors and prospective students can visit the Welcome Center website and click the Daily Tour button to register for an upcoming Downtown Campus tour, submit a request for a special Group Tour, or view our Virtual Tour. For more information about UTSA or questions about the tours, email welcomecenter@utsa.edu or call 210-458-5145.

Updates on the Career Center

The University Career Center downtown location has moved from the MNT 1.162 to the One Stop Enrollment Center (FS 1.504B). Career Center staff are available in person at the Downtown Campus office on Tuesdays and Thursdays and can be reached via email or phone on other days of the week. The phone number remains the same: 210-458-2910. Students at the Downtown Campus will be able to receive the same services they always have. For more information, visit the UTSA Career Center website.