I’ve been notified by Telephone Services that the switchboard is having issues forwarding calls to the correct offices due to the advising move. This is because extensions are still tied to their old front desk extension and not their new front desk extension.

To resolve this issue each Advising Employee needs to change their Business contact number in People Soft. At this time this is something that only the employee themselves have access to change.

Please follow the instructions below on how to change your Business contact number:

Go to utsa.edu

Select myUTSA from the toolbar at the top of the page

Select UTShare/PeopleSoft

Type in The University of Texas at San Antonio and hit continue

Log in using your MyUTSA ID and Passphrase

From the Employee Self-Service screen select Personal Information Summary

Select Change phone numbers

Update your Business Phone number to reflect either your Dept Main line or your personal extension

                Keep in mind this is the extension that will show in the UTSA Directory

Hit Save

Click OK

Verify that the number saved correctly

Log Off

I’m not sure how long it will take for the system to pull the information from PeopleSoft through to the UTSA Directory page. If your number is not updated in the directory after a few days please contact SPOC or submit a ticket detailing your issue. http://utsa.edu/utshare/

Thank you,

Cathy Fearing

Senior Administrative Associate

The University of Texas at San Antonio

Arts & Humanities Advising

MS 4.01.52

One UTSA Circle

San Antonio, Texas 78249-1644

210-458-5231 (Phone)

Cathy.Fearing@utsa.edu

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