Hello all,
It seems like UTS has resolved the issue with the errors and slowness in Degree Works. You may need to clear your cache, but the worksheets and plans seem to be working much better now. If you still experience issues, even after clearing
cache, please let us know by sending an email to
DegreeWorks@utsa.edu.
Regards,
Amanda
From: Amanda Garcia <amanda.garcia@utsa.edu>
Sent: Friday, October 6, 2023 9:16 AM
To: advising@lists.it.utsa.edu
Cc: Degree Works <DegreeWorks@utsa.edu>; James Adair <James.Adair@utsa.edu>; Johanna Hunziker <Johanna.Hunziker@utsa.edu>
Subject: Degree Works Issues | Spinning
Hello all,
We are aware that users have been experiencing slowness and errors over the last couple of days. We have been working with UTS and Ellucian on the issue. It seems to have increased though this morning. We are upgrading the priority of the
case we have with Ellucian. At this time you do not need to email us if you get an error.
We thank you for your patience and if you have any questions, please email us at
DegreeWorks@utsa.edu.
Regards,
Amanda Garcia
Senior Registrar Officer
Registrar’s Office | The University of Texas at San Antonio
One UTSA Circle, San Antonio, TX 78249
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