Deb (and everyone else),
The schedule is a part of ASAP. Until we hear that ASAP and Banner are back up, it will be down too.
-Amanda
From: advising-bounces@lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu]
On Behalf Of advising@lists.sis.utsa.edu
Sent: Monday, August 22, 2016 2:15 PM
To: advising@lists.sis.utsa.edu
Subject: Re: [Advising] Banner and ASAP Intermittent Access Issue
Amanda-
I’m also having problem accessing the schedule. The message I get is “the server is not available ‘. This has been going on since around 1 p.m. I’ve re-booted at least three time but
it’s still problematic.
Thanks,
deborah
Deborah A. Benavides, M.A.
Academic Advisor II
Arts and Humanities Advising Center
MS 4.01.52
Office: (210) 458-6513
Fax: (210) 458-6515
I’m 1st Gen
From:
advising-bounces@lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu]
On Behalf Of advising@lists.sis.utsa.edu
Sent: Monday, August 22, 2016 1:51 PM
To: advising@lists.sis.utsa.edu
Subject: [Advising] FW: Banner and ASAP Intermittent Access Issue
Hi everyone again,
Degree Works seems to be down. Perhaps it is the same issue that is causing Banner/ASAP problems.
Degree Works reads Banner… if Banner isn’t working it causes Degree Works to not work either.
I will notify OIT though about the DW issue.
-Amanda
From: Office of Information Technology - Customer Relations and Communications
Sent: Monday, August 22, 2016 1:00 PM
To: UTSA Faculty and Staff <utsafacultyandstaff@utsa.edu>
Subject: Banner and ASAP Intermittent Access Issue
Dear Colleague,
The Office of Information Technology is currently troubleshooting a Banner and ASAP application intermittent access issue. We are investigating the issue and will provide more information as it becomes available.
Thank you for your patience.
Thank you,
The Office of Information Technology
(210) 458-5555
