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From: advising-bounces@lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising@lists.sis.utsa.edu
Sent: Wednesday, January 07, 2015 9:07 AM
To: advising@lists.sis.utsa.edu
Subject: [Advising] FW: CRM Technical Difficulties

FYI.

Updates will be sent out as they become available.

Barbara

From: Jerry Smith
Sent: Wednesday, January 07, 2015 9:02 AM
To: James Adair; Angel Olivarez; Barbara Smith; Patricia K. Clark; Sheila Jamison
Cc: Bryan P. Wilson; Jayashree Iyengar
Subject: CRM Technical Difficulties

CRM Service interrupted

1/7/2015 8:14:26 AM

Current Status: Engineers are continuing to investigate the reported issue, and are currently investigating log data from the affected environment to help determine the root cause. User Experience: Affected customers may experience slowness when logging into their organizations or see run time errors. Incident Start Time: Wednesday, January 7, 2014, at 6:42 AM UTC Next Update by: Wednesday, January 7, 2014, at 3:30 PM UTC. 

Jerry Smith, MSMOT, PMP

IT Project Manager

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