Hello all,

The issue seems to now be resolved. I was able to open the audits for the students who were reported as having this issue.

 

If the problem persists, please send us an email at DegreeWorks@utsa.edu.

 

Regards,

Amanda

 

From: advising@lists.it.utsa.edu <advising@lists.it.utsa.edu>
Sent: Tuesday, April 25, 2023 10:10 AM
To: advising@lists.it.utsa.edu
Cc: Johanna Hunziker <Johanna.Hunziker@utsa.edu>; James Adair <James.Adair@utsa.edu>; Degree Works <DegreeWorks@utsa.edu>
Subject: [Advising] DegreeWorks Error

 

Hello all,

We have received reports that some advisors are getting an error for some students in DegreeWorks. The error looks like this:

 

We are working on resolving the issue. For now, you can run a what-if for the student to view their audit.

 

You do not need to send an email if you run in to a student with this problem, as we have enough examples for now, but if you have any other questions, please feel free to reach out to us at DegreeWorks@utsa.edu.

 

Regards,

Amanda Garcia

Senior Registrar Officer

Registrar’s Office | The University of Texas at San Antonio

One UTSA Circle, San Antonio, TX 78249

210-458-7599

Amanda.Garcia@utsa.edu

 

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