Team,

Below is a message that was sent to all academic advisors who were impacted by the data transfer.  A communication from Civitas will also be sent to all students impacted.

Thank you for your patience,

Angie

Good afternoon,

During a one-time, scheduled data transfer between our previous system and Inspire this weekend, historical messages were inadvertently resent to students in error.

Students have already been made aware of the error and have been asked to disregard the messages, but if students reach out to you with questions, please instruct them to disregard any emails containing subject line "Historical attachments for students: your student id" they received this weekend or this morning.

We apologize for the error and any confusion that has been caused today and this weekend.

The transfer has been completed and all historical attachments are now available in Inspire.

This was a result of a one-time installation upgrade and we are working with Civitas on a full incident report.

Sincerely,

Inspire Team

Angelica Barrera

Associate Vice Provost, Student Success

The University of Texas at San Antonio

Advising Administration

angelica.barrera@utsa.edu

One UTSA Circle,

San Antonio, TX 78249-3209