FYI

From: Benjamin Garrison
Sent: Thursday, August 21, 2014 1:41 PM
To: James Adair
Subject: FW: banner not working

Jimmy,

I just wanted to pass this along as an FYI. There have been Banner issues throughout the day and ADS has been working the issue basically non-stop. This is impacting a huge number of critical users, including all of the Registrar/FinAid personnel, and ADS is treating it as their top priority. There isn’t much that can be done through my team other than communication with users, which we’re doing our best to do.

Benjamin Garrison
Support Services Manager
The Office of Information Technology
The University of Texas at San Antonio


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