From: Eric Cooper <eric.cooper@utsa.edu>
Sent: Monday, November 9, 2020 4:55 PM
To: Angelica Barrera <angelica.barrera@utsa.edu>; Gary Lott <Gary.Lott@utsa.edu>; Tammy Wyatt <Tammy.Wyatt@utsa.edu>; Barbara Smith <Barbara.Smith@utsa.edu>; Steve Wilkerson <Steve.Wilkerson@utsa.edu>; Beverly Woodson Day <Beverly.WoodsonDay@utsa.edu>; Belinda Harmon <Belinda.Harmon@utsa.edu>; Michael Logan <Michael.Logan@utsa.edu>; Jeff Ragsdale <Jeffrey.Ragsdale@utsa.edu>; Arnold Trejo <Arnold.Trejo@utsa.edu>; Suzana Diaz Rosencrans <Suzana.diaz.rosencrans@utsa.edu>; Lisa Alonzo <Lisa.Alonzo@utsa.edu>; Ben Garcia <Ben.Garcia@utsa.edu>; Lona George <Lona.George@utsa.edu>
Cc: Lynn Barnes <lynn.barnes@utsa.edu>; Heather Shipley <heather.shipley@utsa.edu>; Anthony Surratt <anthony.surratt@utsa.edu>; Erika Cox <Erika.Cox@utsa.edu>; Daniel Garcia1 <Daniel.Garcia1@utsa.edu>; Alejandra Holt <Alejandra.Holt@utsa.edu>; Johanna Hunziker <Johanna.Hunziker@utsa.edu>; Joleen Reynolds <Joleen.Reynolds@utsa.edu>; Kristina Garza (Enrollment Services) <Kristina.Garza@utsa.edu>; Ambika Mathur <Ambika.Mathur@utsa.edu>; Jayashree Iyengar <Jayashree.Iyengar@utsa.edu>
Subject: Updated Transcript Request Process for UTSA - To Begin January 4, 2021
 

Good afternoon.

 

Beginning January 4, 2021, UTSA will begin using Parchment for transcript requests.  Parchment will help UTSA streamline its transcript process and offer services such as 24/7 secure access compatible with all mobile and tablet devices, 24/7 online order status and tracking, and automated electronic delivery acknowledgement.

 

  • Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request. 

 

  • Processing Charges

o   Electronic Transcript Delivered to College/University                                      $5.00

o   PDF Delivered to College/University                                                                    $5.00

o   PDF Transcript Downloaded by Third-Party Recipient                                      $5.00

o   Printed and Mailed Copy                                                                                        $7.00

o   Additional charges my result in expedited or over-night requests

 

  • Requests from students with no holds and/or issues within their request, will be sent within the hour of the order being processed.

 

  • Students with a ‘transcript-hold’ will be able to request a transcript online, but the transcript request will not be completed until the hold is resolved.

 

The information in this email will be made available tomorrow to the general population on the One Stop Registration and Transcript website.  Additional information will be made available beginning January 4, 2021 and we anticipate this process will be faster, more efficient and offer more options for our students than our current systems.

 

Thank you.

 

Eric

 

_________________________________________________________
Eric K. Cooper, Ph.D.
Associate Vice Provost for Enrollment Operations and University Registrar
The University of Texas at San Antonio

One UTSA Circle
San Antonio, TX 78249
eric.cooper@utsa.edu
(210) 458-4472