It looks like almost 300 students got emails about 90-hour holds yesterday, even though no new holds have been placed. My guess is that something triggered Starfish/EARN to think that those students’ hold status had changed, and so it sent out the emails.  It could be that someone inadvertently ran a script that made it happen, or maybe it was just a system glitch.  If that’s the case, though, I don’t know why only students with 90-hour holds got emails and not students with 45-hour holds.  At any rate, since Starfish is going away anyway, I’ve disabled both the 45 and 90 hour hold functions, so no more emails should be sent out.

Jimmy

James R. Adair, Ph.D.

Associate Director of Advising Technology

Lecturer II, Department of Philosophy & Classics

One UTSA Circle

San Antonio, TX 78249

210-458-6216