I am having trouble with Navigate. Are other advisors having the same issue?
Nen Huynh, M.A.
Academic Advisor
The University of Texas at San Antonio
Engineering Advising
One UTSA Circle
EB 3.04.04
San Antonio, TX 78249-3209
o: 210.458.5525
From: Nen Huynh Sent: Wednesday, August 14, 2019 8:44 AM To: Sylvia Mansour Sylvia.Mansour@utsa.edu Subject: Navigate communication error
Good morning,
I am running into an error this morning searching students on Navigate. I am getting the error message below:
At one point it was saying communication error as well. Can you look into this.
Thanks,
Nen Huynh, M.A.
Academic Advisor
The University of Texas at San Antonio
Engineering Advising
One UTSA Circle
EB 3.04.04
San Antonio, TX 78249-3209
o: 210.458.5525
Monica Glover
Aug 14, 07:53 CST
Good morning,
We’ve received various reports of a communication error message in Navigate when looking up students. The issue has been reported. Will report back out as soon as we hear something.
Monica
Monica R. Glover
Director of Academic Advising
The University of Texas at San Antonio Downtown Undergraduate Advising Center 501 W. César E. Chávez Blvd., Buena Vista Bldg 1.304 San Antonio, TX 78207 p: 210.458.2550 f: 210.458.2575
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Request #306 "FW: Navigate issue" was closed and merged into this request. Last comment in request #306:
Request #305 "RE: Navigate communication error" was closed and merged into this request. Last comment in request #305:
Hi Nen,
Yes, I’ve seen others reporting similar issues. I’ve included EAB on your email to help look into the issue.
From: Nen Huynh Nen.Huynh@utsa.edu
Sent: Wednesday, August 14, 2019 8:46 AM
To: Monica Glover Monica.Glover@utsa.edu
Subject: FW: Navigate communication error
Monica,
I am having trouble with Navigate. Are other advisors having the same issue?
Nen Huynh, M.A.
Academic Advisor
The University of Texas at San Antonio
Engineering Advising
One UTSA Circle
EB 3.04.04
San Antonio, TX 78249-3209
o: 210.458.5525
From: Nen Huynh
Sent: Wednesday, August 14, 2019 8:44 AM
To: Sylvia Mansour Sylvia.Mansour@utsa.edu
Subject: Navigate communication error
Good morning,
I am running into an error this morning searching students on Navigate. I am getting the error message below:
At one point it was saying communication error as well. Can you look into this.
Thanks,
Nen Huynh, M.A.
Academic Advisor
The University of Texas at San Antonio
Engineering Advising
One UTSA Circle
EB 3.04.04
San Antonio, TX 78249-3209
o: 210.458.5525