Welcome back COEHD  community ~ We hope you all have a wonderful winter break!

 

Over the holidays UTS implemented a UTSA-wide passphrase reset, Therefore, everyone must reset their passphrase.

 

Please share with anyone having issues accessing their email. You might have to text them - the image attached will help.

 

Please reach out to 210-458-5555 for TechCafe assistance or 210-458-4035 for COEHD IT assistance.

 

Thank you and Enjoy your week!

 

Marisol Johnson

IT Operations Manager

Office of the Dean

COEHD IT Resources for Working Remotely

 

 

 

From: UTSA University Technology Solutions <uts@e.utsa.edu>
Reply-To: UTSA University Technology Solutions <reply-febd1679716d077a-353_HTML-62045198-100012500-108@e.utsa.edu>
Date: Monday, December 21, 2020 at 9:20 PM
To: Marisol Johnson <Marisol.Johnson@utsa.edu>
Subject: Passphrase Reset Required

 

...

UTSA

Dear Roadrunners,

 

As we move into winter break, University Technology Solutions will be conducting additional maintenance on our systems and servers. Concurrent with this process, members of the university community will need to create new passphrases to access their UTSA accounts.

 

As of 10:30 p.m. today, current user passphrases will expire and it will be necessary to select a new password. Please take the following steps after 10:30 p.m. today or during the holiday break:

 

·         Go to the UTSA Passphrase Portal (http://passphrase.utsa.edu)

·         Click on “Begin Reset” in the “Reset Your Passphrase” tile

·         Follow the prompts to enter your myUTSA ID and enter either your contact phone number or non-UTSA email address as your contact information selection.

·         Follow the prompts to send your passphrase request to either your contact telephone number or non-UTSA email address. You have a two-hour timeframe before the passphrase request expires.

 

 

Note: In order to utilize the UTSA Passphrase Portal to reset your passphrase, you must have already set up your passphrase reset contact information (cellphone number and/or non-UTSA email address). If you have not set up your passphrase reset contacts, you will not be able to reset your passphrase using the Passphrase Portal. Please contact Tech Café at 210-458-5555.

 

As an academic leader in cybersecurity, UTSA maintains a culture of awareness of cyber security trends and best practices to protect the integrity of our systems. We periodically recommend passphrase resets as part of our cyber hygiene.

 

Thank you for your assistance.

 

UTSA

The University of Texas at San Antonio
One UTSA Circle, San Antonio, TX, 78249

You are receiving this email because of your affiliation with The University of Texas at San Antonio. You can also view this email online. For the most up to date information on your student account, log into your ASAP student portal.