COEHD, as you may or may not know, there has been a global IT CrowdStrike outage today.   Please be aware Hackers/Attackers are taking advantages of this situation with Phishing attempts.  Be on alert and do not share personal information (bank account, social security number, passwords). Read email below from DIR.

If you have received the “Blue” screen on your Windows device, contact COEHDIT@utsa.edu so we may assist you.

For your leisure (YouTube 2-3 min videos), Security Awareness Episodes 1-6 by StaySafeOnline.org

Contact University Technology Solutions (UTS) by email, TechCafe@utsa.edu or by phone (210)458-5555.

Need to schedule an appointment with the COEHD IT Team, email COEHDIT@utsa.edu or BOOK your next technical appointment with COEHDIT

-COEHD IT Associates: Lisa Romo | Esther Martinez
-COEHD IT Operations Manager: Marisol Johnson, MSIT

From: DIR STS Communications <dirsharedservices@service-now.com>
Sent: Friday, July 19, 2024 11:09 AM
Subject: [EXTERNAL] CrowdStrike Phishing Alert

  **EXTERNAL EMAIL**
  This email originated outside of The University of Texas at San Antonio.
  Please exercise caution when clicking on links or opening attachments.

CrowdStrike Phishing Alert

July 19, 2024

To: All Active STS ServiceNow Users

There have been some reports of phishing attempts by those on the dark web taking advantage of the CrowdStrike issue. Please be aware of any phone calls, emails, or texts you may receive from someone claiming to be from CrowdStrike asking for personal credentials.

CrowdStrike will not contact anyone directly. 

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Need more information? Contact your MSI Customer Relationship Manager (CRM) or DIR Customer Engagement Manager (CEM). Find their info in our Contact Center.

Need technical help? Contact the STS Service Desk at 877-767-0656 or stshelp@sharedtechnologyservices.texas.gov.

Looking for a past communication? Check the Communications archive.

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