Dear COEHD Faculty and Staff, 

Our university community is deeply saddened by the tragic loss of a service member at the Alamodome before Saturday’s football game against the U.S. Naval Academy. I know many of you are still processing the grief and shock of this event. 

Alongside President Eighmy, I want to extend my deepest condolences to the airman’s family, his colleagues and squadron, and all who have been affected by this heartbreaking incident. 

Moments like this remind us how much we rely on one another. COEHD is built on care and respect, and those values matter most when someone among us is hurting. Many of you witnessed the incident firsthand or supported others in the aftermath, and each person’s
 experience is valid. There is no single way to navigate something so difficult. 

Support resources are available for anyone who needs them, whether you were directly present or are simply feeling the weight of this loss. Counseling services for students and employees, wellness support, and academic guidance will be accessible. Listed below
 is additional information to help our community connect with the right services. 

Experiences like this can surface emotions over time, not always right away. As we move forward together, I encourage you to take time to check in on one another. If you find yourself struggling, I encourage you to reach out; no concern is too small. 

We will continue to support each other with compassion and care. 

With continued support,    

Mario Torres, PhD 

Dean, College of Education and Human Development 

The University of Texas at San Antonio 

————————————————————————————————————————————

Counseling, Wellness and Support Resources 

We encourage any member of our university community who needs emotional support or counseling to take advantage of the following resources. Support is available confidentially to anyone who needs assistance. 

For immediate mental health crisis support: Call or text 988 to reach the 988
 Suicide & Crisis Lifeline, available 24 hours a day, seven days a week. 

Employee Resources — Academic Campus

AllOne Health Employee Assistance Program (EAP) | Free, confidential support available 24/7 for employees and their families, including counseling, consultations and referrals.

24/7 Helpline: 800-451-1834
Mobile App: AllOne Health (access code: utsa)

On-Campus Counseling Services | Confidential, in-person counseling is available by appointment.

Downtown Campus: Frio Street Building, Room 4.526 — Wednesdays, 10 a.m.–2 p.m.
Main Campus: Multidisciplinary Studies Building, Room 4.03.62 — Thursdays, 9 a.m.–3 p.m.
Schedule an appointment

Student Resources – Academic Campus 

Wellness 360 Counseling Services | Short-term individual counseling, group counseling and psychiatric services.
TimelyCare | Virtual, on-demand emotional support, scheduled counseling and additional mental health services.
Student Crisis Help Line: 210-458-4140

Confidential crisis assistance is available 24 hours a day, seven days a week.

Additional Support Resources 

MDLIVE: Virtual behavioral health and counseling services for UT SELECT members.
San Antonio Crisis Helpline: 800-316-9241 or 210-223-SAFE (7233).
Veterans Crisis Line: Dial 988 and press 1, or text 838255.
Learn to Live: Digital behavioral health support for UT SELECT members.
NAMI Greater San Antonio: Community mental health education, support groups and resources.
STRONG STAR Resiliency Clinic:South Texas Research Organizational Network Guiding Studies on Trauma and Resilience. 210-562-6718 or 210-562-6700.
UT Health San Antonio Behavioral Health and Wellness Center: 5788 Eckhert Road, San Antonio, TX 78240