Dear COEHD, 


As you may already know, Microsoft has elected to end support and stop updating Windows 10 in the next 3 months. After this happens, it will make Windows 10 untenable in the UTSA environment; therefore, all Windows computers must be upgraded to Windows 11.


You have two options available for upgrading your devices. 
  1. Technician-Conducted Upgrade
  1. Self-Service Upgrade

This process will take a minimum of 4hours, then the device will need to report to the UTSA network. If you need assistance in getting started or want to drop off your device, schedule a bookings appointment  or contact us at COEHDIT@utsa.edu

Please keep in mind, your personal Windows devices will also need to be upgraded.  If left on Windows 10, hackers will be able to steal your data. Let us help you upgrade!

Thank you for your time and cooperation!

MJ

 

From: University Technology Solutions <uts@utsa.edu>
Date: Wednesday, January 29, 2025 at 11:28 AM
To: Marisol Johnson <Marisol.Johnson@utsa.edu>
Subject: Introducing Windows 11 at UTSA: Devices must be upgraded by October 2025

Action is likely required.

...

UTSA Tech Solutions

Dear Colleague,

UTS is pleased to announce the impending upgrade of all UTSA PCs from Windows 10 to the Windows 11 operating system. As you may already be aware, Microsoft has elected to end support and stop updating Windows 10 in the coming year. This will make Windows 10 untenable in the UTSA environment. If you have a UTSA-issued PC, it will need to be upgraded.

All devices must be upgraded by the end of October 2025. Users may elect to begin the upgrade process as early as today. 

What to expect:
UTS is committed to making this transition as seamless as possible. Most users will have the option to apply the upgrade to their own UTSA-issued machines at a time and place that is most convenient for them. If you prefer to have a technician complete the upgrade for you, or if your machine cannot support a self-service upgrade, machines can be upgraded at the Tech Café by appointment.

For more information or to get started now, please visit our website.
 

 

Large-scale technology upgrades like this require everyone's extended support and cooperation. We appreciate your willingness to help keep the UTSA technology environment secure. Thank you for your ongoing devotion to maintaining a secure computing environment at UTSA.

Thank you, 
Tech Solutions
techcafe@utsa.edu

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