COEHD Faculty, please read below… from Academic Innovation.
From: Mayra Collins <Mayra.Collins@utsa.edu>
Sent: Tuesday, March 31, 2020 7:33 AM
To: Vittorio Marone <Vittorio.Marone@utsa.edu>; Timothy Yuen <Timothy.Yuen@utsa.edu>; Mariela Rodriguez <Mariela.Rodriguez@utsa.edu>; Jessica Lloyd-Hazlett <Jessica.Lloyd-Hazlett@utsa.edu>; Victor Villarreal <Victor.Villarreal@utsa.edu>; Sonya Aleman
<Sonya.Aleman@utsa.edu>; Marisol Johnson <Marisol.Johnson@utsa.edu>; Lorena Claeys <Lorena.Claeys@utsa.edu>
Subject: Q&A Sessions for COEHD
Dear Faculty
I hope you all had a great and restful weekend.
Starting this week I will have a weekly Q&A session for all COEHD faculty via Collaborate Ultra Thursdays
from April 2 –May 14.
To join our Q&A Session please click on this session link.
If you have a question about a Blackboard tool or would like me to demonstrate something, please join me Thursdays
from 9am-10am.
Also, starting today, the hours of operation for Academic
Innovation are changing to 7:30am-6:00pm!
ˇ
Email: academicinnovation@utsa.edu, Email
will be monitored Monday - Friday from 7:30am - 6:00pm
ˇ
Phone: 210-458-4520 Monday
- Friday from 7:30am - 6:00pm
1.
What should I do if I have connectivity issues with Blackboard Ultra?
For sessions where bandwidth is a concern, Blackboard recommends that no users share their web cam video unless required for the instruction. We also recommend that the moderator/presenter
use file sharing and whiteboard for content instead of application sharing unless required for the instruction.
2.
When I use collaborate Ultra my laptop gets very hot, what should I do?
Please contact Tech Café by sending an email or calling 210-458-5555
3.
Edit and Request Captions through Medial
How
to Request and Edit Captions
1.
2.
Best,
Mayra Collins
Instructional Designer
![]()
210-458-5414 | MS 1.03.08