DATE: November 3, 2016
TO: UTSA Community
FROM: Dr. John Clifford
Director of Purchasing and Distribution Services
SUBJECT: Using Remi for Equipment Maintenance Cost Savings
The Remi Group, LLC (Remi) is a third-party provider of equipment maintenance services. Remi offers users the option to use their current service vendor or have Remi identify a new service vendor for equipment repairs. If service is needed,
users have the option of calling a centralized Remi customer service center or contacting their preferred service vendor directly to coordinate the repair. Upon completion of the repair, the preferred service vendor will invoice Remi for payment on a time
and materials basis.
Founded in 1998, Remi is a GSA Contract Holder, manage 23 State contracts, winner of the “Inc. 5000” award for five consecutive years from 2012-2016,
and was also a recipient of the 2015 and 2016 Charlotte Business Journal's
Best Places to Work Award.
The Remi Group obtained the UT System contract award effective 3/1/2015 through the rigorous efforts of the Supply Chain Alliance Strategic Service Group (SSG). SSG works in conjunction with Subject Matter Experts (SME) and Chief Procurement Officers (CPO)
through UT System members who have the responsibility of determining “best value.”
The contract provides a guaranteed savings
of 27% of qualifying equipment as compared to an institution’s current equipment maintenance contract with the
Original Equipment Manufacturer (OEM) or other reputable service provider. If an institution does not have a current maintenance contract, the 27% savings figure is based on the prevailing market
price of comparable maintenance coverage, with substantially equal service levels, from the OEM or other reputable service provider.
Remi replaces multiple service agreements and extended warranties with one agreement that
costs less and is more flexible than the OEM or Independent Service Organization agreement. Remi does not maintain or repair the equipment; they simply provide a single point of contact for managing equipment service.
Remi delivers coverage that includes costs associated with parts, labor, travel, emergency repair, and preventative maintenance.
While Remi attempts to consider all eligible equipment, there are a few categories and vendors where the program does not fit due to propriety equipment or service. If there are any questions concerning whether or not Remi can cover your piece of equipment,
please feel free to submit your inquiry to Remi. Remi will analyze your contract and information to ensure you have eligible equipment for the program.
Currently the Remi program does not cover the following:
·
Elevators or escalators
·
Generators
·
Garage doors
·
Sterilization Equipment
·
Jeol or Hitachi Microscopes. We do support Hitachi equipment outside of the microscope arena.
·
HVAC
·
Air Compressors
·
CAE Manikins
·
Bruker NMR’s over 600 MHZ
·
Illumina – proprietary only to Illumina
Remi’s contract is through
UT Supply Chain Alliance contract number: UTSSCA6014
The Remi Group
11325 N. Community House Road, Suite 300
Charlotte, NC 28277
888-451-8916
Remi Contacts
|
Michael Mann Business Development Representative 336-706-9662 |
Susie Sirmons Business Development Representative - Houston susie.sirmons@theremigroup.com 832-367-9759 |
For more information, please call the Purchasing office at 458-4060 and ask to speak to your buyer. They will help provide more specific
information and help coordinate a quote for all your equipment.
