Re: OSP ServiceNow is Live!
by Josephine Melendez
Justin,
Meghan is still unable to reply to a comment by OSP in ServiceNow.
Is anyone else experiencing the same issue?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template – Synergistic Activities are now a separate document.
*
REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
*
All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Sent: Monday, June 9, 2025 4:34 PM
To: rowdy.research(a)lists.it.utsa.edu <rowdy.research(a)lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello everyone,
The ServiceNow Development Team has fixed this issue. All RAs should be able to add comments and attachments after they submit ServiceNow tickets now.
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
From: Carol Looney <carol.looney(a)utsa.edu>
Sent: Tuesday, May 20, 2025 10:41 AM
To: Francesca Bronder <Francesca.Bronder(a)utsa.edu>; Josephine Melendez <josephine.melendez(a)utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>; rowdy.research(a)lists.it.utsa.edu
Subject: RE: OSP ServiceNow is Live!
Hello,
I am having the same problem. I want to respond to a comment and provide updated documents. There is no mechanism for that process. Thanks, Carol
From: Francesca Bronder <Francesca.Bronder(a)utsa.edu<mailto:Francesca.Bronder@utsa.edu>>
Sent: Monday, May 19, 2025 4:37 PM
To: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>; rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
I agree with Josie. I can pull up all my case but cannot enter any new info or docs or comments.
Sincerely,
Francesca Bronder, M.A.
Research Administrator II - College Research Administration
College of Sciences
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
BSE 1.638
Email: francesca.bronder(a)utsa.edu<mailto:francesca.bronder@utsa.edu>
http://research.utsa.edu<http://research.utsa.edu/>
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:34 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>; rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
That does not come up for me, perhaps we have a different level of access?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template – Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 5:32 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello,
I’ll connect with Ana, I’m coming back after 4 days out with COVID so I need to catch up with the team. However under “My Cases”, I am able to open tickets I’ve submitted and type in a new message and upload attachments. Is this something you all see on your end too?
[cid:image001.png@01DBD954.080D9630]
Thanks,
Justin
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu<mailto:elizabeth.tilley@utsa.edu>>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Cc: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: RE: OSP ServiceNow is Live!
Hi – we’ve all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it’s been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template – Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP’s ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
1 week, 4 days
Burn Rate Notices
by Justin Marmolejo
Hello Research Administrators,
OSP will be sending out the attached email to PIs today notifying them of any research awards in their portfolio with a slow or very slow spend rate.
If any PIs reach out to you, please follow the Burn Rate Monitoring SOP<https://research.utsa.edu/research-admin/_documents/Burn-Rate-Monitoring-...>.
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
1 week, 6 days
06/10/25 GoLive Meeting Minutes
by Justin Marmolejo
Hello everyone,
Please find the attached minutes from this week's GoLive meeting.
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
2 weeks, 4 days
Re: OSP ServiceNow is Live!
by Justin Marmolejo
Hello everyone,
The ServiceNow Development Team has fixed this issue. All RAs should be able to add comments and attachments after they submit ServiceNow tickets now.
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
From: Carol Looney <carol.looney(a)utsa.edu>
Sent: Tuesday, May 20, 2025 10:41 AM
To: Francesca Bronder <Francesca.Bronder(a)utsa.edu>; Josephine Melendez <josephine.melendez(a)utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>; rowdy.research(a)lists.it.utsa.edu
Subject: RE: OSP ServiceNow is Live!
Hello,
I am having the same problem. I want to respond to a comment and provide updated documents. There is no mechanism for that process. Thanks, Carol
From: Francesca Bronder <Francesca.Bronder(a)utsa.edu<mailto:Francesca.Bronder@utsa.edu>>
Sent: Monday, May 19, 2025 4:37 PM
To: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>; rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
I agree with Josie. I can pull up all my case but cannot enter any new info or docs or comments.
Sincerely,
Francesca Bronder, M.A.
Research Administrator II - College Research Administration
College of Sciences
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
BSE 1.638
Email: francesca.bronder(a)utsa.edu<mailto:francesca.bronder@utsa.edu>
http://research.utsa.edu<http://research.utsa.edu/>
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:34 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>; rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
That does not come up for me, perhaps we have a different level of access?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 5:32 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello,
I'll connect with Ana, I'm coming back after 4 days out with COVID so I need to catch up with the team. However under "My Cases", I am able to open tickets I've submitted and type in a new message and upload attachments. Is this something you all see on your end too?
[cid:image001.png@01DBD954.080D9630]
Thanks,
Justin
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu<mailto:elizabeth.tilley@utsa.edu>>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Cc: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: RE: OSP ServiceNow is Live!
Hi - we've all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it's been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP's ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
2 weeks, 5 days
FW: [EXTERNAL] New Annual Malign Foreign Talent Recruitment Program Certification for PIs/co-PIs
by Justin Marmolejo
Hello everyone,
Please see the new requirement from NSF for PI and Co-PIs being implemented this weekend. This is all of the information we have been given in the event you receive any questions.
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
From: NSF eBusiness Outreach <EBUSINESS(a)LISTSERV.NSF.GOV> On Behalf Of NSF Business Applications
Sent: Tuesday, June 3, 2025 4:32 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Subject: [EXTERNAL] New Annual Malign Foreign Talent Recruitment Program Certification for PIs/co-PIs
**EXTERNAL EMAIL**
This email originated outside of The University of Texas at San Antonio.
Please exercise caution when clicking on links or opening attachments.
Dear Colleague,
The U.S. National Science Foundation (NSF) is providing this correspondence to inform organizations, and Authorized Organizational Representatives, of a new annual certification requirement for Principal Investigators (PIs) and co-Principal Investigators (co-PIs) regarding Malign Foreign Talent Recruitment Programs (MFTRP).
Starting on June 7, 2025, in accordance with the NSF Proposal and Award Policies and Procedures Guide (PAPPG) Chapter II.D.1.e(ii)<https://www.nsf.gov/policies/pappg/24-1/ch-2-proposal-preparation#ch2D1e>, all PIs or co-PIs named on an NSF award made on or after May 20, 2024, must certify annually in Research.gov that they are not party to a MFTRP. Individuals who are currently a party to a MFTRP are not eligible to serve as senior/key personnel on an NSF proposal or on any NSF award made on or after May 20, 2024. NSF is providing notification of this new requirement to impacted PIs and co-PIs.
What you need to know about completing the required MFTRP certification in Research.gov:
* There is no organizational certification requirement, the certification requirement is for PIs and co-PIs.
* Impacted PIs and co-PIs will be prompted to complete the MFTRP certification after signing into Research.gov using the Sign In link at the top of www.Research.gov<http://www.research.gov/>.
* PIs and co-PIs with more than one active award made on or after May 20, 2024, are only required to certify once, annually.
* Once completed, PIs and co-PIs can view their MFTRP certification response under the Academic/Professional Information section of their profile.
* NSF is working to expand the MFTRP annual certification requirement for all senior/key personnel roles at a future date. Additionally, NSF is working to provide organizations with access to the annual certifications.
* Please see PAPPG Chapter II.D.1.d(ix)<https://www.nsf.gov/policies/pappg/24-1/ch-2-proposal-preparation#ch2D1d> for information about Authorized Organizational Representative (AOR) responsibilities regarding senior/key personnel MFTRP certifications.
* Frequently Asked Questions and MFTRP contract examples will be available on the MFTRP section of the Office of the Chief of Research Security Strategy and Policy website<https://www.nsf.gov/research-security#mftrp> shortly.
If you have any questions about this requirement, please contact researchsecurity(a)nsf.gov<mailto:researchsecurity@nsf.gov> for additional guidance. System-related questions should be directed to the NSF IT Service Desk at 1-800-381-1532 (7:00 AM - 9:00 PM ET; Monday - Friday except federal holidays) or to the Research.gov team rgov(a)nsf.gov<mailto:rgov@nsf.gov>.
Best regards,
NSF Office of the Chief of Research Security Strategy and Policy
3 weeks, 4 days
