NSF pause on 15%
by Elizabeth Tilley
Hi All,
Wanted to share this as well.
https://www.nsf.gov/policies/document/indirect-cost-rate
[cid:image001.png@01DBCA3B.230DF4C0]
Elizabeth H. Escoto (formerly Tilley), PhD
Sr. Research Administrator
COS College Research Administration Teams
Office of Research
The University of Texas at San Antonio
cell: 347.299.1641
One UTSA Circle
San Antonio, TX 78249-3209
________________________________
4 months, 1 week
Question regarding how to pay faculty on grants, but no longer at UTSA
by Elizabeth Tilley
Hi all,
What is the process that people are following when a Faculty with a POI (Person of Interest) Appointment at UTSA, with active grants at UTSA entitled to draw funds for summer effort from said grant, using to pay the faculty member? Someone suggested Adjoint/Adjunct. Please let me know what you all have done.
Thank you!
Liz
Elizabeth H. Escoto (formerly Tilley), PhD
Sr. Research Administrator
COS College Research Administration Teams
Office of Research
The University of Texas at San Antonio
cell: 347.299.1641
One UTSA Circle
San Antonio, TX 78249-3209
________________________________
4 months, 1 week
Re: NIH NCE requests
by Elizabeth Tilley
Thank you, Ana. We were offering pre-award, but were also unsure about it due to the state of everything.
From: Ana Gonzalez <ana.gonzalez7(a)utsa.edu>
Sent: Wednesday, May 21, 2025 10:14 AM
To: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu>; rowdy.research(a)lists.it.utsa.edu
Subject: RE: NIH NCE requests
Hi Liz,
I have not received any guidance from our sponsors. However, yesterday, I received an update from a NIH Program Officer regarding a specific award: "I should note that numerous prior approval actions in addition to yours are delayed and in the docket, so I cannot provide a timeline for resolution."
Please note that projects can be extended on a pre-award basis, if needed.
Thank you,
Ana
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu<mailto:elizabeth.tilley@utsa.edu>>
Sent: Wednesday, May 21, 2025 9:56 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] NIH NCE requests
Hi All,
Has anyone seen any guidance on NCE requests that have gone to sponsor that are not approved that are now passing end date? We have several NCEs that were submitted, that now the project is technically closed.
Thanks
Elizabeth H. Escoto (formerly Tilley), PhD
Sr. Research Administrator
COS College Research Administration Teams
Office of Research
The University of Texas at San Antonio
cell: 347.299.1641
One UTSA Circle
San Antonio, TX 78249-3209
________________________________
4 months, 1 week
Re: NIH NCE requests
by Ana Gonzalez
Hi Liz,
I have not received any guidance from our sponsors. However, yesterday, I received an update from a NIH Program Officer regarding a specific award: "I should note that numerous prior approval actions in addition to yours are delayed and in the docket, so I cannot provide a timeline for resolution."
Please note that projects can be extended on a pre-award basis, if needed.
Thank you,
Ana
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu>
Sent: Wednesday, May 21, 2025 9:56 AM
To: rowdy.research(a)lists.it.utsa.edu
Subject: [Rowdy.research] NIH NCE requests
Hi All,
Has anyone seen any guidance on NCE requests that have gone to sponsor that are not approved that are now passing end date? We have several NCEs that were submitted, that now the project is technically closed.
Thanks
Elizabeth H. Escoto (formerly Tilley), PhD
Sr. Research Administrator
COS College Research Administration Teams
Office of Research
The University of Texas at San Antonio
cell: 347.299.1641
One UTSA Circle
San Antonio, TX 78249-3209
________________________________
4 months, 1 week
NIH NCE requests
by Elizabeth Tilley
Hi All,
Has anyone seen any guidance on NCE requests that have gone to sponsor that are not approved that are now passing end date? We have several NCEs that were submitted, that now the project is technically closed.
Thanks
Elizabeth H. Escoto (formerly Tilley), PhD
Sr. Research Administrator
COS College Research Administration Teams
Office of Research
The University of Texas at San Antonio
cell: 347.299.1641
One UTSA Circle
San Antonio, TX 78249-3209
________________________________
4 months, 1 week
Re: OSP ServiceNow is Live!
by Carol Looney
Hello,
I am having the same problem. I want to respond to a comment and provide updated documents. There is no mechanism for that process. Thanks, Carol
From: Francesca Bronder <Francesca.Bronder(a)utsa.edu>
Sent: Monday, May 19, 2025 4:37 PM
To: Josephine Melendez <josephine.melendez(a)utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>; rowdy.research(a)lists.it.utsa.edu
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
I agree with Josie. I can pull up all my case but cannot enter any new info or docs or comments.
Sincerely,
Francesca Bronder, M.A.
Research Administrator II - College Research Administration
College of Sciences
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
BSE 1.638
Email: francesca.bronder(a)utsa.edu<mailto:francesca.bronder@utsa.edu>
http://research.utsa.edu<http://research.utsa.edu/>
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:34 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>; rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
That does not come up for me, perhaps we have a different level of access?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 5:32 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello,
I'll connect with Ana, I'm coming back after 4 days out with COVID so I need to catch up with the team. However under "My Cases", I am able to open tickets I've submitted and type in a new message and upload attachments. Is this something you all see on your end too?
[cid:image001.png@01DBC973.ADD5BED0]
Thanks,
Justin
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu<mailto:elizabeth.tilley@utsa.edu>>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Cc: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: RE: OSP ServiceNow is Live!
Hi - we've all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it's been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP's ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
4 months, 1 week
Re: OSP ServiceNow is Live!
by Francesca Bronder
I agree with Josie. I can pull up all my case but cannot enter any new info or docs or comments.
Sincerely,
Francesca Bronder, M.A.
Research Administrator II - College Research Administration
College of Sciences
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
BSE 1.638
Email: francesca.bronder(a)utsa.edu<mailto:francesca.bronder@utsa.edu>
http://research.utsa.edu<http://research.utsa.edu/>
From: Josephine Melendez <josephine.melendez(a)utsa.edu>
Sent: Monday, May 19, 2025 4:34 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>; rowdy.research(a)lists.it.utsa.edu
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
That does not come up for me, perhaps we have a different level of access?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 5:32 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello,
I'll connect with Ana, I'm coming back after 4 days out with COVID so I need to catch up with the team. However under "My Cases", I am able to open tickets I've submitted and type in a new message and upload attachments. Is this something you all see on your end too?
[cid:image001.png@01DBC8DC.2DCFE040]
Thanks,
Justin
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu<mailto:elizabeth.tilley@utsa.edu>>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Cc: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: RE: OSP ServiceNow is Live!
Hi - we've all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it's been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP's ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
4 months, 1 week
Re: OSP ServiceNow is Live!
by Josephine Melendez
That does not come up for me, perhaps we have a different level of access?
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template – Synergistic Activities are now a separate document.
*
REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
*
All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Sent: Monday, May 19, 2025 5:32 PM
To: rowdy.research(a)lists.it.utsa.edu <rowdy.research(a)lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hello,
I’ll connect with Ana, I’m coming back after 4 days out with COVID so I need to catch up with the team. However under “My Cases”, I am able to open tickets I’ve submitted and type in a new message and upload attachments. Is this something you all see on your end too?
[cid:image001.png@01DBC8DB.98643A60]
Thanks,
Justin
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Cc: rowdy.research(a)lists.it.utsa.edu
Subject: RE: OSP ServiceNow is Live!
Hi – we’ve all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it’s been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template – Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP’s ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
4 months, 1 week
Re: OSP ServiceNow is Live!
by Johnnie Montalvo
[cid:image001.png@01DBC8DB.B41FAF50]
The development team is currently working on this issue.
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Cc: rowdy.research(a)lists.it.utsa.edu
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hi - we've all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it's been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP's ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
4 months, 1 week
Re: OSP ServiceNow is Live!
by Francesca Bronder
I can see all actions and download docs uploaded by OSP, but cannot add docs or enter comments after the submission. Thanks
Sincerely,
Francesca Bronder, M.A.
Research Administrator II - College Research Administration
College of Sciences
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
BSE 1.638
Email: francesca.bronder(a)utsa.edu<mailto:francesca.bronder@utsa.edu>
http://research.utsa.edu<http://research.utsa.edu/>
From: Elizabeth Tilley <elizabeth.tilley(a)utsa.edu>
Sent: Monday, May 19, 2025 4:28 PM
To: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu>
Cc: rowdy.research(a)lists.it.utsa.edu
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Hi - we've all had this problem in science. We had talked to Ana about it last week. Basically, we cannot add comments after it's been submitted. We cannot reply to emails generated from service now either.
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 19, 2025 4:27 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>
Subject: [Rowdy.research] Re: OSP ServiceNow is Live!
Thanks for letting me know Josie.
Is anyone else having this issue? Or can someone provide a solution to the group if there is one?
Thanks,
Justin
From: Josephine Melendez <josephine.melendez(a)utsa.edu<mailto:josephine.melendez@utsa.edu>>
Sent: Monday, May 19, 2025 4:21 PM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>; Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Subject: Re: OSP ServiceNow is Live!
Hi Justin,
I have a question, is it possible for the submitter to leave comments or upload updated documentation on a ticket once the ticket has been submitted in ServiceNow? We find that we are unable to comment or upload anything after the ticket has been submitted. Please advise.
Thank you,
Josie Melendez,
Senior Research Administrator,
President, VPs and University College
The University of Texas at San Antonio
Office of Research
One UTSA Circle,
San Antonio, TX 78249-3209
Important Reminders:
* For all Post-Award requests and inquiries, please email VPProposals(a)utsa.edu<mailto:VPProposals@utsa.edu>
* *15/5 Rule and Exception Requests* for UTSA Proposals: https://research.utsa.edu/osp/ProposalDeadlines.html
* NSF: Starting now, all Personnel Docs must be prepared using SciENcv. There is also a new NSF Biosketch template - Synergistic Activities are now a separate document.
* REDKE is excited to announce LabArchives,<https://research.utsa.edu/manage/labarchives.html> Electronic Lab Notebook (ELN) software for research at no cost to UTSA Faculty and Staff, plus there is no limit on data storage space!
* All transactions are approved within 24-48 hours of having received approval notifications, unless marked "high priority". Please allow time for review and approval.
________________________________
From: Justin Marmolejo <Justin.Marmolejo(a)utsa.edu<mailto:Justin.Marmolejo@utsa.edu>>
Sent: Monday, May 12, 2025 8:53 AM
To: rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu> <rowdy.research(a)lists.it.utsa.edu<mailto:rowdy.research@lists.it.utsa.edu>>
Subject: [Rowdy.research] OSP ServiceNow is Live!
Hello everyone,
OSP's ServiceNow ticketing system is now live. As discussed last week, all requests to OSP should be submitted through a ServiceNow ticket. Below is the link to the portal. Please note that you will need to log in with your abc123 username and passphrase to view the OSP tickets.
Link to ServiceNow portal: https://utsa.service-now.com/bsc
Thanks,
Justin
Justin Marmolejo
Assistant Director, Office of Sponsored Projects | Staff Senate Chair<https://www.utsa.edu/staffsenate/>
Office of Research
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249-1644
Phone: 210.458.7049
Email: justin.marmolejo(a)utsa.edu<mailto:justin.marmolejo@utsa.edu>
4 months, 1 week