[Advising] Graduation Help Desk Staff Transition

Hello, I wanted to let you know that I have accepted a position within the Registrar's Office to work with Class Scheduling and Degree Works. I will begin transitioning out of my role with the Graduation Help Desk on Monday, November 13th. I will dedicate approximately 25% of my time to support the transition of GHD activities through Friday, December 8th. Over the next few weeks, I'll be focusing on wrapping up open cases and work in progress, as well as establishing our transition plan. There will be a team of 2-3 staff covering the GHD inbox for an interim time, so please make sure to send any referrals or questions to GraduationHelpDesk@utsa.edu<mailto:GraduationHelpDesk@utsa.edu>. Please keep in mind that those covering the inbox will be working in a part-time capacity to seek to provide an extra layer of support for students. Establishing the Graduation Help Desk over the last 6 years has truly been a life-changing experience, and I cannot thank you all enough for the support and collaboration that has occurred. My hope is that I can continue to work collaboratively with you to support student success through my new role as well. Please feel free to share this update with others as needed. If you have specific questions regarding the hiring process timeline for the Retention and Graduation Initiatives position, please contact Amy Buechler-Steubing. Matt D. Keneson Associate Director, Retention & Graduation Initiatives Graduation Help Desk | The University of Texas at San Antonio utsa.edu/GraduationHelpDesk<http://www.utsa.edu/graduationhelpdesk/>