[Advising] Updated Transcript Process and Notification

Date: Wednesday, February 10, 2021 at 11:30 AM Subject: Updated Transcript Process and Notification Good morning, everyone. I wanted to update everyone that the new transcript process is now live! And things are going well at this point. These requests now are handled through Parchment/Credential Solutions and are done very quickly and efficiently. Students will have access to up-to-date information and tracking of their requests 24 hours a day, seven days a week. The Parchment/Credential Solutions web services show exactly when a student’s request was made, when it’s sent and when the recipient receives and opens the transcript. All transcripts will be requested through the Parchment/Credential Solutions services. Upon our return to campus with in-person services, we will have an exception policy for those students immediately needing a transcript, those who are allowed only one transcript per financial affairs or those who need a notarized transcript. And of course, we will still be able to provide copies to investigators through the One Stop. Please let me know if you have any questions, but we think this will be a much needed service for students. Included below is our new transcript request information: https://onestop.utsa.edu/registration/transcript-services/<https://nam... Please note that the new online site is an external link via Parchment/Credential Solutions with UTSA branding: https://www.credentials-inc.com/CGI-BIN/dvcgitp.pgm?ALUMTRO010115<http... Eric ________________________________________ Eric K. Cooper, Ph.D. Associate Vice Provost for Enrollment Operations and University Registrar The University of Texas at San Antonio One UTSA Circle San Antonio, TX 78249 eric.cooper@utsa.edu<mailto:eric.cooper@utsa.edu> (210) 458-4472<tel:(210)%20458-4472>