[Advising] RESOLVED: Degree Works Issues

Hello all, We worked with UTS and Ellucian and have resolved the issue with Degree Works. It seems to be working now. If you notice the error message popping up after this point, please email us at DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu> to let us know. You do not need to clear your cache/cookies. If you have any questions, email us at DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu>. Thank you for your patience. Regards, Amanda Garcia Senior Registrar Officer Registrar's Office | The University of Texas at San Antonio One UTSA Circle, San Antonio, TX 78249 [YT]<https://youtube.com/playlist?list=PLvhbbVaYo6PXquT16O_uq9ANZwXLlEX... [WWW] <http://www.utsa.edu/degreeworks> CONFIDENTIAL COMMUNICATION: This email and any file transmitted with it may contain confidential information intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient or the delegate responsible for delivering the communication to the intended recipient, please be advised that you have received this communication in error and that any disclosure, copying, distribution, printing or use of this information is strictly prohibited; please notify the sender immediately of the error. From: advising(a)lists.it.utsa.edu <advising(a)lists.it.utsa.edu&gt; Sent: Monday, July 1, 2024 11:46 AM To: advising(a)lists.it.utsa.edu Subject: [Advising] Degree Works Issues Hello All, There have been reports since late last week slowdowns and errors in Degree Works, including many who are receiving the error message below. The issues were reported to Tech Café last week, and they are still working on trying to resolve things. [cid:image004.jpg@01DACC7B.F81FFAA0] Matt D. Keneson Senior Assistant Registrar The University of Texas at San Antonio