[Advising] Problem Opening PDF's in Global

I have heard from several advisors that they are having trouble accessing uploaded documents in Global. If you are having this problem, and are using Outlook to access Global, use the web version instead. Everyone who has had this problem, has been able to access files through the web version. In case you need it, the link is https://utsacloud.crm.dynamics.com. The first screen will ask you for your UTSA email address, then you will log in using your myUTSA ID and passphrase. We are working to figure out what the issue is with accessing the files in Outlook. If you have any questions, please let me know. Regards, Amanda Garcia Program Coordinator Undergraduate Studies Support and Technology Services University of Texas at San Antonio 210-458-6519 (phone) Amanda.Garcia(a)utsa.edu