The people in OIT who work on DegreeWorks issues have asked me to remind everyone that all
DegreeWorks issues that you encounter should be sent to the
DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu> email, not to OITConnect directly.
People in my office will look at the requests, deal with them ourselves if we can,
consolidate them if necessary, and forward appropriate requests to OITConnect. This will
keep OITConnect from being flooded with similar requests. The only exception is if the
DegreeWorks server is completely down-in that case whoever notices it can send a note to
OITConnect, but make sure to copy both
DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu> and the advising list. Thanks!
We are currently working with OITConnect to figure out why the wrong email addresses for
some advisors are appearing in students' DegreeWorks audits. We had a similar problem
a couple of years ago that was resolved, so we're working with OIT personnel to figure
out why it's an issue again.
Jimmy
James R. Adair, Ph.D.
Associate Director of Advising Technology
Lecturer II, Department of Philosophy & Classics
One UTSA Circle
San Antonio, TX 78249
210-458-6216
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