[Advising] FW: Degree Works Down after 5pm

From: Degree Works Sent: Thursday, December 14, 2017 1:54 PM To: Tamala Boyd <Tamala.Boyd(a)utsa.edu&gt;; Degree Works <DegreeWorks(a)utsa.edu&gt; Cc: Connor McBrearty <Connor.Mcbrearty(a)utsa.edu&gt;; Heather Finkel <Heather.Finkel(a)utsa.edu&gt;; Maria Villarreal (DT Advising) <Maria.Villarreal(a)utsa.edu&gt;; Monica Glover <Monica.Glover(a)utsa.edu&gt;; Susie Saucedo <Susie.Saucedo(a)utsa.edu&gt; Subject: RE: Degree Works Down after 5pm Hi Tam, We are aware of the issue and have already reported it to OIT. We are trying to keep it from happening again. Thank you for notifying us. Regards, Amanda Garcia Program Coordinator Advising Technology University of Texas at San Antonio 210-458-6519 (phone) From: Tamala Boyd Sent: Wednesday, December 13, 2017 5:19 PM To: Degree Works <DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu>> Cc: Connor McBrearty <Connor.Mcbrearty@utsa.edu<mailto:Connor.Mcbrearty@utsa.edu>>; Heather Finkel <Heather.Finkel@utsa.edu<mailto:Heather.Finkel@utsa.edu>>; Maria Villarreal (DT Advising) <Maria.Villarreal@utsa.edu<mailto:Maria.Villarreal@utsa.edu>>; Monica Glover <Monica.Glover@utsa.edu<mailto:Monica.Glover@utsa.edu>>; Susie Saucedo <Susie.Saucedo@utsa.edu<mailto:Susie.Saucedo@utsa.edu>> Subject: Degree Works Down after 5pm Good Afternoon, Degree Works has gone down the last three days around 5:10pm. Will this be a common occurrence such as daily maintenance and is there an expected return time? Or is this another type of issue? [cid:image001.png@01D374E2.C7ED1270] [cid:image002.png@01D374E2.C7ED1270] Thanks, Tam Tamala D. Boyd Academic Advisor The University of Texas at San Antonio Downtown Advising Center 501 W. César E. Chávez Blvd., Buena Vista Bldg 1.304 San Antonio, TX 78207 Phone: 210.458.2550 Fax: 210.458.2575 Downtown Advising: https://www.utsa.edu/advise/downtown.html Frequently Asked Advising Questions: http://www.utsa.edu/advise/students-faq.html This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the sender immediately by email and delete the original message.