[Advising] RESOLVED - Degree Works Issues | Spinning

Hello all, It seems like UTS has resolved the issue with the errors and slowness in Degree Works. You may need to clear your cache, but the worksheets and plans seem to be working much better now. If you still experience issues, even after clearing cache, please let us know by sending an email to DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu>. Regards, Amanda From: Amanda Garcia <amanda.garcia(a)utsa.edu&gt; Sent: Friday, October 6, 2023 9:16 AM To: advising(a)lists.it.utsa.edu Cc: Degree Works <DegreeWorks(a)utsa.edu&gt;; James Adair <James.Adair(a)utsa.edu&gt;; Johanna Hunziker <Johanna.Hunziker(a)utsa.edu&gt; Subject: Degree Works Issues | Spinning Hello all, We are aware that users have been experiencing slowness and errors over the last couple of days. We have been working with UTS and Ellucian on the issue. It seems to have increased though this morning. We are upgrading the priority of the case we have with Ellucian. At this time you do not need to email us if you get an error. We thank you for your patience and if you have any questions, please email us at DegreeWorks@utsa.edu<mailto:DegreeWorks@utsa.edu>. Regards, Amanda Garcia Senior Registrar Officer Registrar's Office | The University of Texas at San Antonio One UTSA Circle, San Antonio, TX 78249 Amanda.Garcia@utsa.edu<mailto:Amanda.Garcia@utsa.edu> Ideation | Input | Relator | Adaptability | Achiever [YT]<https://youtube.com/playlist?list=PLvhbbVaYo6PXquT16O_uq9ANZwXLlEX... [WWW] <http://www.utsa.edu/degreeworks> CONFIDENTIAL COMMUNICATION: This email and any file transmitted with it may contain confidential information intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient or the delegate responsible for delivering the communication to the intended recipient, please be advised that you have received this communication in error and that any disclosure, copying, distribution, printing or use of this information is strictly prohibited; please notify the sender immediately of the error.