Re: [Advising] Banner and ASAP Intermittent Access Issue

Deb (and everyone else), The schedule is a part of ASAP. Until we hear that ASAP and Banner are back up, it will be down too. -Amanda From: advising-bounces(a)lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu Sent: Monday, August 22, 2016 2:15 PM To: advising(a)lists.sis.utsa.edu Subject: Re: [Advising] Banner and ASAP Intermittent Access Issue Amanda- I'm also having problem accessing the schedule. The message I get is "the server is not available '. This has been going on since around 1 p.m. I've re-booted at least three time but it's still problematic. Thanks, deborah Deborah A. Benavides, M.A. Academic Advisor II Arts and Humanities Advising Center MS 4.01.52 Office: (210) 458-6513 Fax: (210) 458-6515 I'm 1st Gen From: advising-bounces@lists.sis.utsa.edu<mailto:advising-bounces@lists.sis.utsa.edu> [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising@lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu> Sent: Monday, August 22, 2016 1:51 PM To: advising@lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu> Subject: [Advising] FW: Banner and ASAP Intermittent Access Issue Hi everyone again, Degree Works seems to be down. Perhaps it is the same issue that is causing Banner/ASAP problems. Degree Works reads Banner... if Banner isn't working it causes Degree Works to not work either. I will notify OIT though about the DW issue. -Amanda From: Office of Information Technology - Customer Relations and Communications Sent: Monday, August 22, 2016 1:00 PM To: UTSA Faculty and Staff <utsafacultyandstaff@utsa.edu<mailto:utsafacultyandstaff@utsa.edu>> Subject: Banner and ASAP Intermittent Access Issue Dear Colleague, The Office of Information Technology is currently troubleshooting a Banner and ASAP application intermittent access issue. We are investigating the issue and will provide more information as it becomes available. Thank you for your patience. Thank you, The Office of Information Technology (210) 458-5555 OITConnect@UTSA.edu<mailto:OITConnect@UTSA.edu> [cid:image001.png@01D1FC7F.DCD5F2B0]