[Advising] FW: SFAES Call Center Closure

Good morning, FYI. The Financial Aid and Enrollment Services Call Center has been shut down. Students will need to come in person to FA and ESC until the issue is resolved. Barbara From: Erika Cox Sent: Monday, January 06, 2014 6:18 PM To: Barbara Smith Cc: Diana S. Martinez (Financial Aid); Lisa Blazer Subject: SFAES Call Center Closure Hi Barbara, How are you doing? Due to major privacy concerns, we had to temporarily shut down the Financial Aid and Enrollment Services Call Center (210-458-8000). We just sent emails tonight to enrolled students letting them know and will also send an email when the issue is resolved. We're hoping that Telephone Services will be able to resolve the issue by tomorrow. I will certainly keep you posted. Our office will be open at the Main and Downtown Campuses per usual and will be responding to emails and Twitter/Facebook inquiries. Would you please share this information with your academic advising group? If you have questions, please don't hesitate to contact me. Thank you! Erika ______________________________________ Erika Cox Director of Enrollment Services University of Texas at San Antonio 210-458-7295 erika.cox@utsa.edu<mailto:erika.cox@utsa.edu> Have a question? ASK ROWDY!<http://askrowdy.utsa.edu/> NOTICE: This e-mail transmission contains information, which may be confidential and/or privileged. This information is intended for use only by the addressee indicated above. If you are not the intended recipient, please be advised that any disclosure, copying, distribution, or use of the contents of this information is strictly prohibited, and that any misdirected or improperly received information must be returned to UTSA immediately. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.