Hello,
I want to let everyone know that the Graduation Help Desk is available to receive student
cases. Staff and faculty may submit cases directly to the Graduation Help Desk by email.
More information will be sent at a later date regarding the office's generic email
account and our website, and I will be visiting all advising centers after Census Date in
spring to further discuss the Graduation Help Desk. In the meantime, please feel free to
forward cases to me personally
(matt.keneson@utsa.edu<mailto:matt.keneson@utsa.edu>).
We are currently prioritizing juniors and seniors that are facing barriers to graduating
within the next few semesters. Students should always attempt to resolve issues with their
advisor first, but the Graduation Help Desk can be contacted when students face a barrier
regarding a requirement needed for their degree. Students should not be referred to the
help desk regarding preferred courses, sections, or times if other options are available.
If you have any questions, please feel free to contact me.
Matt D. Keneson
Retention & Graduation Program Coordinator
The University of Texas at San Antonio
One UTSA Circle | San Antonio, Texas 78249
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