DegreeWorks requests
by advising@lists.it.utsa.edu
I would like to remind all advisors of two things regarding requests sent to the DegreeWorks mailbox.
First, all requests should include the following information in a format similar to this:
Student's Banner ID: @01234567
Student's Name: Snow, John
Major: ME
Catalog: 201920
Description of the issue to be resolved.
Second, advisors should not make ANY exceptions to the Core block for any student. If you think an exception needs to be made, please send the request to the DegreeWorks mailbox and we'll evaluate it. Sometimes there are other ways to accomplish your goal without putting an exception in the Core. At other times, an exception is warranted, and we'll add it. In some cases when we add an exception to the Core, we also have to adjust the student's record in Banner (Texas Core in CAPP), and entering exceptions without adjusting Banner can result in errors on the student's transcript.
Thank you for doing this!
Jimmy
James R. Adair, Ph.D.
Senior Assistant Registrar
Lecturer II, Department of Philosophy and Classics
The University of Texas at San Antonio
One UTSA Circle
San Antonio, TX 78249
210-458-6216