FW: Shutting Down Queue and Banner
by advising＠lists.sis.utsa.edu
FYI
From: Lisa Blazer
Sent: Monday, January 04, 2016 1:28 PM
To: Barbara Smith <Barbara.Smith(a)utsa.edu>; Tammy Wyatt <Tammy.Wyatt(a)utsa.edu>
Subject: FW: Shutting Down Queue and Banner
Hey ladies,
Not sure if you guys are experiencing some of the same issues but Banner has been up and down all morning. They are shutting it off at 2:00. They aren't guaranteeing it will fix the problem.
Not sure what your lines are for advising and registration but it's really crazy over here in the JPL because the payment deadline is tomorrow.
Let me know if you have any questions.
Lisa
From: Erika Cox
Sent: Monday, January 04, 2016 1:21 PM
To: Gary Lott <Gary.Lott(a)utsa.edu<mailto:Gary.Lott@utsa.edu>>; Christopher Valles <Christopher.Valles(a)utsa.edu<mailto:Christopher.Valles@utsa.edu>>; Sam Suwal <Sam.Suwal(a)utsa.edu<mailto:Sam.Suwal@utsa.edu>>; Peggy Lasater <Peggy.Lasater(a)utsa.edu<mailto:Peggy.Lasater@utsa.edu>>; Jennette Hughes <jennette.hughes(a)utsa.edu<mailto:jennette.hughes@utsa.edu>>
Cc: Lisa Blazer <Lisa.Blazer(a)utsa.edu<mailto:Lisa.Blazer@utsa.edu>>
Subject: Shutting Down Queue and Banner
Hi everyone,
I just got off the phone with OIT. In order to troubleshoot why we are having intermittent service issues, they will be bringing the system down. Here's the timeline of what to expect:
1:30pm: call queue no longer accepts calls (please record a phone message for x6037 that will replace your closed message. I will send you what I'm using).
Calls currently waiting to be answered will remain in queue. Use this time to finish out remaining calls as Banner will still be up
2:00pm: Banner will go down (we will say it will be down until 3pm, but hopefully it will be up earlier)
I will alert you when they are done so we can re-record message saying we are up. My hope is this will help solve the issues. I will be blanketing Twitter and Facebook with messages. I plan on also updating the out of office for our email accounts with the same message. Please reach out with questions. Thank you!
Erika
______________________________________
Erika Cox
Director, One Stop Enrollment Center
The University of Texas at San Antonio
One Stop Enrollment Center
(formerly Enrollment Services)
One UTSA Circle
San Antonio, Texas 78249
P: 210.458.4859
Have a question? ASK ROWDY!<http://askrowdy.utsa.edu/>
NOTICE: This e-mail transmission contains information, which may be confidential and/or privileged. This information is intended for use only by the addressee indicated above. If you are not the intended recipient, please be advised that any disclosure, copying, distribution, or use of the contents of this information is strictly prohibited, and that any misdirected or improperly received information must be returned to UTSA immediately. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.
10 years, 2 months
Re: [Advising] Banner Back Up
by advising＠lists.sis.utsa.edu
It seems to be working again.
From: advising-bounces(a)lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu
Sent: Monday, January 04, 2016 10:46 AM
To: 'advising(a)lists.sis.utsa.edu' <advising(a)lists.sis.utsa.edu>
Subject: Re: [Advising] Banner Back Up
Banner is still down for some of us.
Alicia G. Salinas
University of Texas at San Antonio
Social Science Advising Center (SOSC)
One UTSA Circle
MS 4.01.50 A7
San Antonio, TX 78249
(210-458-4900) voice
(210-458-4901) fax
[cid:image003.gif@01CA6C29.A4DDD1E0]
NOTICE: This e-mail transmission contains information, which may be confidential and/or privileged. This information is intended for use only by the addressee indicated above. If you are not the intended recipient, please be advised that any disclosure, copying, distribution, or use of the contents of this information is strictly prohibited, and that any misdirected or improperly received information must be returned to UTSA immediately. Your cooperation in phoning me of erroneous receipt is requested.
STUDENTS: Please Include your BANNER ID or your Network ID (abc123) when sending emails regarding your advising concerns and/or questions. Due to Orientations, Registration for both Summer and Fall 2015, Summer Graduation Audits, and appointment, emails and phone messages have been extremely delayed during this time. Please do not expect an immediate response. Thank you.
From: advising-bounces(a)lists.sis.utsa.edu<mailto:advising-bounces@lists.sis.utsa.edu> [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Sent: Monday, January 04, 2016 10:08 AM
To: advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Subject: [Advising] Banner Back Up
Banner is back up.
Barbara
From: advising-bounces(a)lists.sis.utsa.edu<mailto:advising-bounces@lists.sis.utsa.edu> [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Sent: Monday, January 04, 2016 9:25 AM
To: advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Subject: [Advising] Banner Down
Good morning,
OIT is aware that Banner is not working and are currently working to fix it.
Barbara
10 years, 2 months
Re: [Advising] Banner Back Up
by advising＠lists.sis.utsa.edu
Banner is still down for some of us.
Alicia G. Salinas
University of Texas at San Antonio
Social Science Advising Center (SOSC)
One UTSA Circle
MS 4.01.50 A7
San Antonio, TX 78249
(210-458-4900) voice
(210-458-4901) fax
[cid:image003.gif@01CA6C29.A4DDD1E0]
NOTICE: This e-mail transmission contains information, which may be confidential and/or privileged. This information is intended for use only by the addressee indicated above. If you are not the intended recipient, please be advised that any disclosure, copying, distribution, or use of the contents of this information is strictly prohibited, and that any misdirected or improperly received information must be returned to UTSA immediately. Your cooperation in phoning me of erroneous receipt is requested.
STUDENTS: Please Include your BANNER ID or your Network ID (abc123) when sending emails regarding your advising concerns and/or questions. Due to Orientations, Registration for both Summer and Fall 2015, Summer Graduation Audits, and appointment, emails and phone messages have been extremely delayed during this time. Please do not expect an immediate response. Thank you.
From: advising-bounces(a)lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu
Sent: Monday, January 04, 2016 10:08 AM
To: advising(a)lists.sis.utsa.edu
Subject: [Advising] Banner Back Up
Banner is back up.
Barbara
From: advising-bounces(a)lists.sis.utsa.edu<mailto:advising-bounces@lists.sis.utsa.edu> [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Sent: Monday, January 04, 2016 9:25 AM
To: advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Subject: [Advising] Banner Down
Good morning,
OIT is aware that Banner is not working and are currently working to fix it.
Barbara
10 years, 2 months
Re: [Advising] Banner Back Up
by advising＠lists.sis.utsa.edu
It's still down
Charles Fraga
Academic Advisor II
Business Studies Advising
T: 210-458-4562
F: 210-458-4328
http://business.utsa.edu/undergraduate/ugad_advising.aspx
From: advising-bounces(a)lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu
Sent: Monday, January 04, 2016 10:08 AM
To: advising(a)lists.sis.utsa.edu
Subject: [Advising] Banner Back Up
Banner is back up.
Barbara
From: advising-bounces(a)lists.sis.utsa.edu<mailto:advising-bounces@lists.sis.utsa.edu> [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Sent: Monday, January 04, 2016 9:25 AM
To: advising(a)lists.sis.utsa.edu<mailto:advising@lists.sis.utsa.edu>
Subject: [Advising] Banner Down
Good morning,
OIT is aware that Banner is not working and are currently working to fix it.
Barbara
10 years, 2 months
Banner Back Up
by advising＠lists.sis.utsa.edu
Banner is back up.
Barbara
From: advising-bounces(a)lists.sis.utsa.edu [mailto:advising-bounces@lists.sis.utsa.edu] On Behalf Of advising(a)lists.sis.utsa.edu
Sent: Monday, January 04, 2016 9:25 AM
To: advising(a)lists.sis.utsa.edu
Subject: [Advising] Banner Down
Good morning,
OIT is aware that Banner is not working and are currently working to fix it.
Barbara
10 years, 2 months
January Update: USSTS Advising - Internal Advisor Phone Directory
by advising＠lists.sis.utsa.edu
Good morning to all!
I have updated our contact list for all of the advisement centers and will continue to update you on a monthly basis. Please see attachment.
Just a reminder, this is an internal phone listing so please direct students to the front desk or admin listed.
Please let me know if you have any questions.
Thanks!
Catarina Rodriguez
The University of Texas at San Antonio
USSTS, MS 2.02.18Y
One UTSA Circle
San Antonio, TX 78249
210/458-4302 office
210/458-4303 fax
catarina.rodriguez(a)utsa.edu
10 years, 2 months
Banner Down
by advising＠lists.sis.utsa.edu
Good morning,
OIT is aware that Banner is not working and are currently working to fix it.
Barbara
10 years, 2 months
Students over 45 hr limit
by advising＠lists.sis.utsa.edu
From: UC4 Applications Manager [mailto:appworx@boston.sis.utsa.edu]
Sent: Wednesday, December 30, 2015 6:35 AM
To: April Lawver <April.Lawver(a)utsa.edu>; Barbara Smith <Barbara.Smith(a)utsa.edu>; Cynthia Rodriguez (Life & Health Sci) <Cynthia.Rodriguez1(a)utsa.edu>; Dainon Deviney <Dainon.Deviney(a)utsa.edu>; Diana Howard <Diana.Howard(a)utsa.edu>; James Adair <James.Adair(a)utsa.edu>; Jinny Case <jinny.case(a)utsa.edu>; Ann Roberts <Ann.Roberts(a)utsa.edu>; Joan Tsacalis <Joan.Tsacalis(a)utsa.edu>; Lona George <Lona.George(a)utsa.edu>; Monica Glover <Monica.Glover(a)utsa.edu>; Nancy Martin <Nancy.Martin(a)utsa.edu>; advising(a)lists.sis.utsa.edu; Amparo Hubbard <Amparo.Hubbard(a)utsa.edu>; Olga San Miguel <Olga.SanMiguel(a)utsa.edu>; Patricia Gonzalez (Cosae) <Patricia.Gonzalez(a)utsa.edu>; Sabina Bhattathiry-Kapoor <Sabina.Bhattathiry-Kapoor(a)utsa.edu>; Student Information Systems <StudentInformationSystems(a)utsa.edu>; Sylvia Mansour <Sylvia.Mansour(a)utsa.edu>
Subject: Students over 45 hr limit
10 years, 2 months
Students over 30 hr limit
by advising＠lists.sis.utsa.edu
From: UC4 Applications Manager [mailto:appworx@boston.sis.utsa.edu]
Sent: Wednesday, December 30, 2015 7:57 AM
To: Ann Roberts <Ann.Roberts(a)utsa.edu>; Nancy Martin <Nancy.Martin(a)utsa.edu>; Barbara Smith <Barbara.Smith(a)utsa.edu>; April Lawver <April.Lawver(a)utsa.edu>; Cynthia Rodriguez (Life & Health Sci) <Cynthia.Rodriguez1(a)utsa.edu>; Diane Elizondo <Diane.Elizondo(a)utsa.edu>; Jinny Case <jinny.case(a)utsa.edu>; sherry.whitmore(a)utsa.edu; Dainon Deviney <Dainon.Deviney(a)utsa.edu>; Diana Howard <Diana.Howard(a)utsa.edu>; James Adair <James.Adair(a)utsa.edu>; advising(a)lists.sis.utsa.edu; Joan Tsacalis <Joan.Tsacalis(a)utsa.edu>; Lona George <Lona.George(a)utsa.edu>; Monica Glover <Monica.Glover(a)utsa.edu>; Olga San Miguel <Olga.SanMiguel(a)utsa.edu>; Sabina Bhattathiry-Kapoor <Sabina.Bhattathiry-Kapoor(a)utsa.edu>; Student Information Systems <StudentInformationSystems(a)utsa.edu>; Sylvia Mansour <Sylvia.Mansour(a)utsa.edu>; Patricia Gonzalez (Cosae) <Patricia.Gonzalez(a)utsa.edu>
Subject: Students over 30 hr limit
10 years, 2 months