[Coehd] COEHD Tech Support Questions Regarding New Machines etc...

Hello Everyone, We have received and have been preparing and delivering the 81+ computers to individuals receiving them as part of the refresh but unfortunately with encryption and migration of data the process of setup is much longer than in the past. We are also working with the move of ELPS Department and Faculty/Staff to the downtown location. We have been short Terence due to a family funeral the last few work days and I have been covering downtown. Unfortunately we also will be without Mary Grace for the remainder of the week beginning at noon today due to another family funeral. Please be patient as we are dealing with all the normal issues along with the ELPS and computer refresh and feel free to call me on my cell if you have any emergencies. Regards, -Mike Michael S. Brock Senior Systems Analyst COEHD - Technical Support Team Manager University of Texas at San Antonio Email: michael.brock@utsa.edu<applewebdata://BAB0B9CB-6FA1-4E21-88EA-82083BCBA413/michael.brock@utsa.edu> Cell: 210.606.5899 or Ext: 5439 http://it.coehd.utsa.edu<http://it.coehd.utsa.edu/>