Dear All, Please find attached a brief 5-point summary with takeaways derived from a recent report developed by Hanover Research, titled “Student Services for Distance and Online Students.” Thank you for your attention! Be well, Vittorio Vittorio Marone, Ph.D. Associate Professor Assistant Dean for Graduate Studies and Technology Instructional Technology Program Coordinator Department of Interdisciplinary Learning & Teaching College of Education & Human Development The University of Texas at San Antonio One UTSA Circle San Antonio, TX 78249